Warranty
ProShield Warranty
12-month coverage
Every ProShield product is covered for 12 months from the date of delivery against manufacturing defects — including magnet failure, seam splits, and button or frame defects.
What's covered
- Weakened or detached MagSafe magnets
- Cracked or split case frames under normal use
- Cables and chargers that stop working under normal use
What's not covered
- Normal cosmetic wear (scuffs, scratches, discolouration)
- Damage from misuse, water exposure, or third-party modification
Making a claim
Email us your order number and a photo of the issue. Approved claims are replaced free of charge.
This warranty is in addition to your rights under the Australian Consumer Law.